Privacy Policy

Crystal Leaves ("we", "us", or "our") operates this website and the retail store at 3220 N Division St, Spokane, WA 99207. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using this website, you agree to the practices described here. This policy was last updated in 2026 and may be revised from time to time; any changes will be posted on this page.

This website and our store are intended only for adults 21 years of age or older. We do not knowingly collect information from anyone under 21, and we do not sell cannabis products to minors under any circumstances. All in-store purchases require a valid government-issued ID.

We collect information in a few limited ways. If you fill out a contact form, join our loyalty program, or reach out by phone or email, we may collect your name, email address, phone number, and the contents of your message. Like most websites, we also automatically collect certain technical information when you browse, such as your IP address, browser type, device type, pages visited, and referring website, gathered through standard analytics tools.

This website uses cookies and similar technologies to remember your preferences, confirm you have acknowledged the age notice, and understand how visitors use the site so we can improve it. Analytics data is collected in aggregate and is not used to personally identify you. You can disable cookies in your browser settings, though some site features may not function as intended without them.

We use the information we collect to respond to your inquiries, operate the loyalty program you signed up for, improve our website and services, and comply with applicable laws. We do not sell your personal information to third parties, and we do not use your information for purposes unrelated to operating our store and website.

Our online menu and ordering experience is provided by a third-party platform. When you browse the menu or place a pickup order, you are interacting with that platform, and the information you provide there is governed by its own privacy policy. We encourage you to review the policies of any third-party service you use. This website may also contain links to other sites, such as maps and directions; we are not responsible for the privacy practices of those sites.

We use reasonable administrative and technical safeguards to protect the information we hold. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security. We retain personal information only as long as needed for the purposes described in this policy or as required by law.

You may contact us at any time to ask what information we hold about you, request a correction, or ask that we delete information we are not legally required to keep. You can opt out of any marketing communications by using the unsubscribe option in the message or contacting us directly.

All content on this website, including text, images, and branding, is the property of Crystal Leaves and may not be reproduced without permission.

The content on this website is provided for general informational purposes only and is not professional or medical advice. To the fullest extent permitted by law, Crystal Leaves is not liable for any damages arising from your use of this website or reliance on its content.

If you have questions about this Privacy Policy or how your information is handled, reach us through our contact form, give us a call, or visit us at 3220 N Division St, Spokane, WA 99207.